Duval County FL Jail Details & Overview
If you have a loved one or friend in the Duval County Jail, you most likely are here looking for answers. People often have many questions about how jails operate and what they can expect should they need to visit, send money, or look up an inmate.
We have worked to gather as much information as possible to answer your questions. We will also provide contact information for the jail in case you have questions that cannot be answered here.
Facts About the Duval County Jail
The Duval County Jail was built in 1991. This fairly new pre-trial detention center holds inmates serving short sentences or awaiting their trials because they cannot post bail.
This twelve-story high-rise jail is located in Jacksonville, Florida. The facility holds both male and female prisoners and has a capacity of 2,200 inmates. This jail houses not only adults but also juvenile offenders.
On the first floor of the building, there are storage rooms, courtrooms, and an inmate property room. All intakes take place on the first floor. Each additional floor has two pods holding a total of 380 inmates. Each floor is supervised by five correctional officers.
Contact Information for Duval County Jail
The phone number for Duval County Jail is (904) 630-8600, and the jail address is:
500 E. Adams Street,
Jacksonville, FL 32202
Inmate Services Available at the Duval County Jail
Duval County Sheriff's Office is focused on providing a safe and transformational experience for all inmates. The Department of Corrections seeks to provide humane, corrective, and productive incarceration for inmates in Duval County. The following are some of the services available to inmates.
- Medical and dental
- Recreation
- Religious services
- Commissary
- Mail services
- Telephone privileges
- Visitation
How to Search for an Inmate in the Duval County Jail
If you need to search for an inmate to learn about their booking number and other information, you can access the Jacksonville Sheriff’s Department website 24/7. Here, you can perform a Duval County jail inmate search online by their first and last name, jail number, or JSO ID. You can also view jail mugshots in Duval County.
If you do not have access to the internet or cannot find what you are looking for, contact (904) 630-5760. The jail staff will be happy to answer your inmate questions.
How to Send Mail to an Inmate in the Duval County Jail
If you would like to send mail to an inmate in the Duval County Jail, you need to know about the rules. Mail addressed to an inmate must include the following:
- The inmate’s full name
- The jail number
- The sender’s full name and address
It is important to note that a postal services officer will inspect any incoming inmate mail for contraband. You may not send an envelope larger than 9 ½” X 12 ½”. Mail packed in boxes will not be accepted and will be sent back to the sender.
Do NOT mail these items to inmates:
- Photographs or facsimiles
- Magazines, periodicals, books, or newspapers
- Computer-generated reading materials
- Items that can be purchased in the commissary
- Personal clothing
You may send books, magazines, or newspapers, but they must be mailed directly from the publisher. Inmates may only have four periodicals and two paperback books at a time. Inmates may mail excess reading materials to a loved one or friend; hardback books are forbidden in the jail.
All pieces of mail are scanned and electronically sent to the inmate’s tablet for them to read.
All mail going to inmates will need to be sent to the following address:
Montgomery Correctional Center
4727 Lannie Road,
Jacksonville, Florida 32218
This is the address for the main inmate mail processing center. Make sure to include the inmate’s full name and jail number, or the mail will be considered undeliverable and will be returned to you.
How to Send Money to an Inmate in Duval County Jail
If you would like to send money to an inmate, you have a few options. The following offers information on the ways you can send money so you can decide which one will meet your needs.
Internet
If you would like to deposit money into an inmate’s account from the comfort of your home, visit www.inmatedeposits.com to set up an account with Access Secure Deposit.
This website offers the fastest deposit method available, allowing inmates access to the money in their accounts within minutes.
Kiosks
Kiosks are available in the lobby of the jail and Community Transition Center for your convenience. Here, you can make cash deposits or use a debit or credit card to make a deposit into an inmate’s account.
Telephone
You may also make a deposit via telephone. Call 1-866-345-1884. This number is available 24/7 and allows you to make a deposit easily using Visa or MasterCard debit or credit cards.
Staff members will not accept cash, checks, or credit card payments by mail or in person. You must make all deposits through the Access Secure Deposits system options above.
How to Visit an Inmate in the Duval County Jail
The Duval County Jail allows inmates to participate in video visitation sessions. To become eligible for an inmate to call you in a video visitation session, you must first sign up for an account at www.gettingout.com. This account will also be used for messaging an inmate on their tablet.
Rules for Video Visitations
Visitors must follow the rules to ensure they are granted access to an inmate’s video visitation. Consider the following rules that are strictly enforced.
- All visitors must be dressed appropriately
- No costumes
- No see-through clothing
- No nudity
- No clothing that reveals the back, stomach, breasts, or buttocks
- No clothing that disguises a person’s identity
- No tight clothing without appropriate undergarments being worn
- Visitors cannot record, take pictures, live stream, or rebroadcast the video visitation
Reasons for the Termination of Video Visits
- The visitor is sitting in a motor vehicle, regardless of whether it is in operation or they are the driver or passenger
- The visibility is poor
- The visitor’s face is not visible on the camera
- Minor visitors are not fully clothed
If you break one of the above rules, you will be given a 7-day suspension.
- Displaying another cell phone, tablet, or PC
- Broadcasting any music, television, or web-based applications
- Displaying large amounts of cash, weapons of any kind, or drugs or alcohol
If you break one of the above rules, the following penalties will result.
1st offense–15-day suspension
2nd offense–45-day suspension
3rd offense–one-year suspension
- Visitors knowingly visit with an inmate using someone else’s account
- Visitors perform sexual acts or gestures on or off screen
If you break one of the rules above, you can expect the following penalties.
1st offense–30-day suspension
2nd offense–90-day suspension
3rd offense–one-year suspension
- Nudity, even if it does not involve a sexual act
If you break the above rule, you will be subject to the following penalties.
1st offense–90-day suspension
2nd offense–120-day suspension
3rd offense–one-year suspension
You will receive a one-year suspension on your first offense for the following:
- Taking pictures, videoing, live streaming, or rebroadcasting the visitation
- Using multiple accounts
- Allowing three-way video visits
Additional Resources